Overview

This website is operated by JRW Holdings, LLC, doing business as Bona Voluntate (“Bona Voluntate,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and share information when you use our website (built on WordPress with WooCommerce) or transact with us on a business-to-business basis. As a wholesale supplier of hemp-derived cannabinoid products, we deal with businesses rather than individual consumers.

Information We Collect

We collect business contact details (name, company name, email address, phone number, and business or tax identifiers where applicable), along with order, billing, and shipping information, and any communications you send us. Payment is processed by third-party payment processors; we do not store full payment-card numbers. We also automatically collect limited technical and usage data—such as IP address, browser and device information, and pages viewed—through cookies, similar technologies, and standard web analytics.

How We Use Information

We use the information we collect to process and fulfill orders, arrange shipping, verify business eligibility, communicate with you, provide support, operate and improve the site, prevent fraud, and comply with our legal obligations.

How We Share Information

We share information with service providers who help us operate, including payment processors, shipping and third-party logistics partners, email and CRM providers, and hosting and analytics providers. We may also share information to comply with applicable law, legal process, or lawful requests, and to protect our rights, property, and safety. We do not sell your personal information.

Cookies & Analytics

We use cookies and similar technologies for site functionality and analytics. You can control cookies through your browser settings, though some features of the site may not function properly without them.

Data Retention

We retain information for as long as needed to fulfill the purposes described in this Policy, including to satisfy legal, accounting, and reporting requirements.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. To the fullest extent permitted by law, we are not liable for unauthorized access beyond our reasonable control.

Your Choices & Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete certain information. Please contact us to make a request, and we will respond as required by applicable law.

Business & Age Requirement

Our site and products are intended only for businesses and for individuals who are at least 21 years of age. We do not knowingly collect information from consumers or minors.

Third-Party Links

Our site may link to third-party sites that we do not control and whose privacy practices we are not responsible for. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Policy from time to time by posting changes on this page. Your continued use of the site after changes are posted constitutes acceptance of the updated Policy.

Contact

If you have questions about this Privacy Policy, please contact us by e-mail at Jon@bonavoluntate.com.